Knowledge management assignment Example | Topics and Well Written Essays - 3000 words

Knowledge management - Assignment Example The evaluation is the basis upon which the status of the system finds establishment. The policy will then be drafted on the basis of the findings. The strengths and weaknesses of the policy will then be tested for effectiveness in management of the university’s information and knowledge resources. The Information Technology department is an indispensable department in any organization. It manages the technological resources for the university. Management of the information system focuses on the technology used to gather information and data which is essential to run the university. The information should be safe and retrievable. Data collection methods collect the relevant information. A survey is one of the methods used to assess satisfaction the users of the information system get from its utilization. An online survey (Shapiro, 2004) can be used to collect the feedback on IT functionalities. It will gauge the strengths and weaknesses of the system. It will also be used to measure trends and attitudes toward new information technology. The IT survey design examines the use of information technology such as computers and programs. The survey should be close ended. It collects quantitative data. The information collected will help the university decide what information technology is available to support, plan, implement and evaluate new programs. It will enumerate and describe the programs available for the different groups of staff and students of the university. It will gather data on suggestions as to which programs and equipment could ameliorate the efficiency of the information management system. A survey is affordable and efficient. However, it lacks the flexibility required to capture certain qualitative information. It finds its application in lieu with interviews. Interviews can obtain in depth information on topics. Interviews capture qualitative information. They gather this